Privacy Policy: Tania Ellis – The Social Business Company

Last updated: October 2024

 

Responsible for data collection

 Tania Ellis – The Social Business Company
CVR: 28945302

Email: te@taniaellis.com
Phone: 0045 32 14 22 95
Address: Ny Østergade 15, Copenhagen, 1101, Denmark

 

 

At Tania Ellis – The Social Business Company, we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services or visit our website.

1. Data Collection and Legal Basis

We collect personal data such as your name, email, and payment details through forms on our site or during transactions. We collect and process your data based on the following legal grounds:

  • Contractual necessity: To provide services and fulfill orders.
  • Consent: For marketing communications and non-essential cookies.
  • Legitimate interest: For security, fraud prevention, and improving our services.
  • Legal obligations: For compliance with applicable laws.

2. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specific retention periods depend on the type of data and legal obligations. For example, payment information is retained according to financial reporting obligations.

3. Data Sharing and Transfers

We may share your personal data with trusted third parties, such as payment processors (e.g., Shopify), cloud storage providers, and marketing partners, to perform services on our behalf. For transfers outside the European Economic Area (EEA), we rely on Standard Contractual Clauses and other lawful mechanisms to ensure your data’s protection.

4. Use of Third-Party Services for Automation and Support

To improve efficiency and deliver a better customer experience, we use third-party services such as Zapier and ChatGPT.

  • Zapier and Make.com can be used to automate certain internal processes, including the integration of data between different systems. This helps ensure that our data is up-to-date and processed as quickly and efficiently as possible.
  • ChatGPT is used to support automated communication and internal analysis. This may involve generating text-based responses or assisting with tasks that allow us to provide faster and more accurate services.
  • HubSpot is used as our customer relationship management (CRM) platform. It helps us manage customer information, communicate effectively, and personalize our services based on your needs. We use HubSpot to store data securely and ensure a consistent and high-quality experience for all our customers.

We ensure that these third-party services comply with applicable privacy and security requirements, and we only share the necessary information to enable their functionality.

5. Your Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Delete your personal data (right to be forgotten).
  • Withdraw consent where applicable.
  • Object to processing based on legitimate interests.
  • Restrict processing of your data.
  • Port your data to another service provider.
  • Opt out of data sales, sharing, or targeted advertising.

To exercise these rights, please contact us at te@taniaellis.com with your request. We will respond within the timeframe required by GDPR.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website usage. Essential cookies are necessary for the website’s functionality, while non-essential cookies (e.g., for analytics or marketing) require your consent. You can manage your cookie preferences through our Cookie Policy as described below or via your browser settings.

At TaniaEllis.com, we use cookies and similar technologies to improve your browsing experience, provide personalized content, and analyze site traffic. This Cookie Policy explains what cookies are, how we use them, and your options regarding their use.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and gather information about your interactions.

Types of Cookies We Use

Essential Cookies: These are necessary for the website to function correctly. They enable basic features like page navigation and secure access to certain areas of the site. Without these cookies, the website cannot operate properly.

Performance Cookies: These cookies collect information about how visitors use our site, such as which pages are visited most often. This data helps us improve the website’s performance.

Functional Cookies: These cookies allow the website to remember choices you make, such as your language preferences, to provide a more personalized experience.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of our advertising campaigns.

How We Use Cookies

We use cookies to:

  • Ensure the website functions correctly.
  • Analyze website traffic and user behavior.
  • Remember your preferences and provide a customized experience.
  • Display targeted ads and measure their effectiveness.

Third-Party Cookies

We may also allow third-party service providers, such as analytics providers and advertisers, to place cookies on your device. These third parties may use cookies to collect information about your online activities over time and across different websites. We do not control these third-party cookies and encourage you to review their privacy policies.

Managing Cookies

You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies, but please note that doing so may impact your experience on our site. Additionally, you can opt out of targeted advertising by adjusting your cookie settings or using tools provided by industry groups.

Consent to Cookies

By using our website, you consent to the use of cookies as described in this policy. When you first visit our site, you will see a cookie banner asking for your consent to non-essential cookies. You can update your preferences at any time.

7. Data Security and Breach Notification

We implement industry-standard security measures to protect your personal data. Despite these efforts, no security system is impenetrable. If a data breach occurs, we will notify you and relevant authorities as required by GDPR.

8. Children’s Data

Our services are not intended for children under the age of 18. If we discover that we have collected data from a child without parental consent, we will delete the information promptly. If you are a parent or guardian and believe your child has provided personal data, please contact us.

9. Data Protection Officer (DPO)

We have appointed a Data Protection Officer to ensure compliance with GDPR. You can contact our DPO at te@taniaellis.com.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates via email or our website.

11. Contact Information

For any questions or concerns about this Privacy Policy or your data, please contact us at:

Tania Ellis – The Social Business Company
Email: te@taniaellis.com
Phone: 0045 32 14 22 95
Address: Ny Østergade 15, Copenhagen, 1101, Denmark