[THE NEW PIONEERS CASE] GRUNDFOS LIFELINK – TURNING CSR INTO A BUSINESS OPPORTUNITY
The world is filled with unfulfilled community needs as a result of weak public institutions or perceived lack of market opportunity by private actors. But there are examples of how multinationals have discovered business cases where no one else had bothered looking.
One of these very successful examples is Grundfos LIFELINK, an inclusive business model for sustainable supply of safe drinking water at affordable prices created by Grundfos, one of the world’s leading pump manufacturers.
The Grundfos LIFELINK business model addresses the breakdown causes of many water projects: limitations of inadequate physical infrastructure for water and maintenance as well as restricted access to financial services.
The model – a total solution water system with a solar-powered water pump, a water tank, a remote monitoring unit and an automatic tapping unit – also incorporates a payment facility, where the users pay for the water using smart cards and mobile banking.
The payments also cover Grundfos LIFELINK’s service and maintenance of the pump stations. Any surplus from the water revenue is paid back into the community’s own account so it can invest in new development projects.
PARTNERSHIPS ARE CRITICAL SUCCESS FACTORS
Another important aspect of Grundfos’ project are the partnerships which they have made with various stakeholders to ensure that their solution is financed and delivered.
They have both a loan-based and a donation-based financing model and have gone into partnerships with local microfinance institutions, major INGOs like the WFP and the Red Cross, governmental institutions, private foundations, and CSR programmes.
Now, Grundfos LIFELINK is expanding operations across Africa and Asia, providing the LIFELINK technology to water utilities and development organizations working to establish long term sustainable water supply in rural and urban low income communities.
You can read a full case study of the Lifelink project >
This example proves that there are a myriad of business opportunities in unexplored markets. It is just a matter of leveraging your competencies as a company, and of developing original solutions to societal needs.
Think about what you do well, and think about how this can be utilized in a developing market, given the market conditions.
A last point to remember is to partner up with the right companies and organizations, as they often are the ones who hold or have access to invaluable local resources that could be a success factor of the project.
By combining the engagement of local knowledge, resources, skills and needs with the resources and technologies of commercial companies, the result may be co-creation of unique business models.
So for your next company retreat, consider going somewhere different. Why not go on a combined trip to, say, South Africa to try out a full-bodied shiraz wine while you look for business opportunities? Or go to see the lions in Kenya and then head to the Silicon Valley of Africa?
– No matter which part of the world you decide to explore, you’ll find that there’s a great world of corporate social opportunities out there.
THE NEW PIONEERS
The New Pioneers are this century’s generation of new leaders, social entrepreneurs, and social innovators that are turning global challenges into new business opportunities and sustainable ways of creating value.
Our New Pioneers Cases are examples of companies who are creating new hybrids of doing business and solving society’s problems. They are showing old world companies and organizations how to tackle new world challenges for the benefit of both humanity and the bottom-line. Want to learn more about The New Pioneers?
Read excerpts or buy Tania Ellis’ internationally recognized book >